Refund policy

We offer a 30-day money-back guarantee. You have 30 days after receiving your order to try 200IQ Elite Focus™ and decide if it's right for you.

If you're not satisfied with your purchase, contact us at support@200iqlabs.com within 30 days of delivery to request a refund. Opened bottles are eligible under our 30-day money-back guarantee. Proof of purchase may be required.

To request a refund under our 30-day money-back guarantee, contact us at support@200iqlabs.com with your order information. We’ll review your request and provide any instructions needed to complete your refund.

If we require the product to be returned, we’ll provide return instructions after reviewing your request. Please do not send a product back without contacting us first.

You can always contact us for any return question at support@200iqlabs.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Our 30-day money-back guarantee applies to 200IQ Elite Focus™, including opened bottles. Certain items outside this guarantee, such as gift cards, may not be eligible for return or refund. Please contact us at support@200iqlabs.com if you have questions about your order.

Exchanges
We do not offer direct product exchanges. If there is an issue with your order, please contact us at support@200iqlabs.com and we’ll help determine the appropriate resolution.

 

Refunds
If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at support@200iqlabs.com.